Privacy Policy

Welcome to ad44, Bangladesh's trusted online betting and casino platform. We are committed to protecting the privacy and security of every player who registers, deposits, and enjoys our services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over your information. By accessing or using ad44, you agree to the practices described in this document. If you do not agree, please discontinue use of the platform immediately.

1. Information We Collect

We collect several categories of information to provide you with a safe, personalised, and compliant betting experience on ad44. The types of data we may gather include:

• Identity Information: Full name, date of birth, nationality, and a government-issued ID document where required for account verification and KYC compliance.
• Contact Information: Email address, phone number, and residential address used to manage your account, send important notices, and verify your location.
• Financial Information: Transaction records, deposit and withdrawal histories, and payment method details such as bKash wallet numbers or bank account identifiers. We do not store full card numbers or full bKash PINs.
• Technical & Usage Data: IP address, device type, operating system, browser version, session duration, pages visited, games played, and bet histories — collected automatically when you use the platform.

2. How We Use Your Information

ad44 uses the personal data we collect solely to deliver, maintain, and improve our services, and to meet our legal obligations. Specific purposes include:

• Creating and managing your ad44 account, including identity verification and age checks (players must be 21 years or older).
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard in Bangladeshi Taka (BDT).
• Detecting and preventing fraud, money laundering, suspicious activity, and other security threats that could harm our players or the platform.
• Sending service-related notifications, account alerts, and — where you have opted in — promotional offers and game updates.
• Improving platform performance, personalising your betting experience, and conducting internal analytics to enhance our cricket betting, slots, and live casino offerings.

3. Sharing of Your Information

ad44 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share limited data only in the following circumstances:

• Payment Processors: Necessary transaction data is shared with bKash, Nagad, Rocket, Upay, and card-payment providers solely to process your deposits and withdrawals securely.
• Legal Authorities: We may disclose personal data when required by law, court order, or a valid regulatory request — for example, to comply with anti-money-laundering regulations or to cooperate with a fraud investigation.
• Service Providers: Carefully vetted technical and operational partners (such as hosting providers, KYC verification services, and fraud-detection tools) may access limited data strictly necessary to perform their contracted functions. They are contractually bound to keep your data confidential.

4. Cookies and Tracking Technologies

ad44 uses cookies and similar tracking technologies to recognise your browser, remember your preferences, keep your session secure, and understand how players navigate the platform. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may disable cookies via your browser settings; however, doing so may limit certain features of the platform — such as staying logged in between sessions or accessing personalised game recommendations. We do not use cookies to build advertising profiles for third-party networks.

5. Data Security

Protecting your personal and financial data is a core obligation we take seriously. ad44 implements industry-standard SSL encryption across all data transmissions between your device and our servers. Sensitive account data is stored in encrypted form, and access to production databases is restricted to authorised personnel only through authenticated, access-controlled systems.

We conduct regular internal security reviews to identify and address potential vulnerabilities. While no system can guarantee absolute security against all threats, we continuously work to maintain robust safeguards. We encourage players to use strong, unique passwords, enable two-factor authentication when available, and contact us immediately at [email protected] if they suspect any unauthorised access to their account.

6. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter as required to meet legal, regulatory, and operational obligations. For example, financial transaction records may be retained for up to five years in accordance with applicable record-keeping requirements. If you request account closure, we will delete or anonymise your data within a reasonable timeframe, except where we are legally required to retain specific records. Requests for data deletion can be submitted to [email protected].

7. Your Rights and Choices

As a registered player on ad44, you have the following rights regarding your personal data:

• The right to access a copy of the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data in your account.
• The right to request deletion of your personal data, subject to applicable legal retention requirements.
• The right to opt out of marketing communications at any time by contacting our support team or updating your account notification preferences.

To exercise any of these rights, please contact us at [email protected] with your registered email address and a clear description of your request. We will respond within a reasonable timeframe.

8. Third-Party Links

ad44 may reference third-party payment partners (such as bKash and Nagad) or game providers (such as Pragmatic Play and Evolution Gaming) in its content. We are not responsible for the privacy practices of these external entities. We encourage you to read the privacy policies of any third-party service you choose to use in connection with your ad44 account.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the features of the ad44 platform. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email. Your continued use of ad44 following any update constitutes acceptance of the revised policy. We recommend reviewing this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ad44 handles your personal data, our support team is available around the clock to assist players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond.

Email us at: [email protected]